Also included is virtualization management and other utilities which may come in handy. One thing you'll notice is the customizable dashboard which provides access to network inventory, asset management, auditing software and ticket tracking. To summarize, Spiceworks Desktop is an intuitive and reliable program whose main purpose is to assist you in running a wide range of management and organizing activities for your network, all from a single interface.Spiceworks is a remarkable and powerful network management utility which includes several useful tools for network administrators.Īfter installing Spiceworks, you are presented with a nicely layed out interface.
Similarly, you have the possibility of configuring a user portal or you can have users email their tickets to Spiceworks Desktop, keeping you updated about their status through email alerts. For this you have three distinct options: you can create the tickets yourself by clicking on the corresponding icon in the toolbar from the lower part of the screen. The ‘Help Desk’ component is more complex, as you need to consider the way in which people will be able to send tickets, or requests. This can also be done for mobile devices, but it is considerably more lengthy. The ‘Inventory’ function can be configured by scanning your network within a previously specified IP-range and determine the connected devices, then populate your database with their corresponding information, thus saving you valuable time in the process. Spiceworks Desktop can be used for different purposes, namely ‘Inventory’ and ‘Help Desk’, as well as other related activities, both of which can be set up with a minimal level of user input, so as to simplify your work.
Additionally, you need to create an account that you will use to login to Spiceworks Desktop, thus protecting it against outside individuals and preventing their access. The default value is ‘80’, but you have the option of changing it to something that better suits your needs.īecause the application runs via a web browser, you will need to have Internet Explorer, Google Chrome or Firefox installed on your system for it to be able to function. While the installation operation itself runs quite smoothly and uneventfully, keep in mind that you will be asked to decide which port to use for Spiceworks Desktop.
Spiceworks Desktop is an efficient and user-friendly software solution which functions via a web browser, enabling you to manage your IT-related tasks and assignments, ranging from running network inventories, creating a help desk, generating reports and troubleshooting potential problems.
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